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If you want to exchange your holiday home, read our important tips for all the information you need, we include a host of helpful tips to make your swap as easy as possible...from making contact to final arrangements.

1. Make Contact

(i) Do not be too limiting about possible destinations or holiday types and allow plenty of time to find and arrange an exchange before the dates you want to travel.

(ii) Remember that at this stage you are not making any commitment to swap, so use the messaging system to approach a reasonable number of members directly. It would be unrealistic to expect everyone to reply to every exchange offer. But by sending your exchange request to a good selection of members, you will find a good match.

(iii) Send each of the potential swap partners a personalized message explaining what has attracted you to their holiday home/area and offering to be as flexible as you can on dates and length of exchange. Everyone responds well to messages which indicate you have read their listing carefully.

(iv) In order to improve the number of replies and messages you receive:
- On your property profile enter a good description of your property and area plus clear photos.
- On your personal profile enter a good description of yourself and your holiday requirements.
- It's also very important that you fill out your availability calendar!

2. Agree details

(i) Once you have found a definite holiday home swap partner, exchange any additional information that has been requested by either of you to help you with your plans.

(ii) Agree how household bills will be paid. Most holiday home owners continue to pay their own holiday home bills during the swap. One exception might be a telephone bill which could be billed separately.

(iii) Arrange how you will collect the keys for the property, and how both sets of keys will be returned. If you cannot meet to exchange keys, the easiest option is to just mail the keys in advance. Alternatively you can leave a set of keys with a neighbour or they can be picked up from the property manager.

(iv) Inform the person you exchange with of any special features in your home e.g. timers, alarms and security systems.

3. Confirm swap arrangement

(i) Travel costs, for example airline tickets, are often non-refundable so it is advisable not to go ahead with these until you are sure that you have a firm swap agreement in place and dates are confirmed. An exchange agreement is available from if required.

4. Prepare for your swap

(i) Check that your holiday home insurance will be valid while your swap partners occupy your holiday home. If you plan to swap cars too, again check that you have the relevant insurance in place.

(ii) It would be helpful to leave a folder of reference material in your holiday home. If you have ever rented a holiday home, you will know the sort of thing: local maps, directions to local shops, recommended restaurants, a list of useful telephone numbers, instructions on where to find fuse box and water cut-off etc.

(iii) Send your swap partner good clear instructions of how to get to your holiday home.

(iv) Arrange for your holiday home to be clean and tidy for your swap partner's arrival, and perhaps arrange for a few basic food essentials to be waiting for them so that they don't have to immediately set off to find the nearest supermarket.

5. Enjoy your holiday

(i) Take good care of your fellow member's holiday home, treat it and leave it as you would expect your own to be. 

- If you are unsure of anything to do with the exchange process please contact us at


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